General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
35 results found
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Improve Screening of Donation Inbox
Donation Inbox screening uses the donor's email address as a unique identifier for the donor. If a donor record already exists with that email address when the donation is accepted from the inbox, then the donation is associated with that existing donor and the donor's name on the incoming donation is ignored. This is a safeguard to prevent users of the public procurement form (which is accessible to anyone) from maliciously or accidentally altering existing donor data.
This feature would allow the staff user to be notified of the match (during the screening process) and have the option of altering…
7 votes -
Link to the individual donor detail pages from the Donors column on Manage Donations page
Under Items>Manage Donations please make the Donation Name column link to the editable details of the donation, it would be great if you would also link to the individual donor detail pages from the Donors column.
6 votes -
keying in dates, please
When setting the date of a donation (or payment) it would be quicker if we could use the keyboard to type the date in or edit the date that is displayed, rather than being forced to use the mouse to click the desired date in the calendar drop-down.
6 votes -
Give users ability to customize name of Additional Donation
Currently, if a Bidder opts to give an additional donation during check-out, this appears on their invoice as a Monetary Pledge. It would be great if the verbiage of this donation could be customized.
6 votes -
Weekly Sales & Donation Downloads
There should be a way to download sales & donations into our DonorPerfect software on a weekly basis prior to the event date and even afterwards so that double entry doesn't have to happen. We need to balance our books each month and waiting until 4 weeks after the event to do this is not realistic.
4 votes -
solicitor
Have two separate solicitor status reports--one for items donated and one for cash donations/sponsorships, both WITH solicitors, so solicitors can track whether the items/$$ they have solicited have come in.
4 votes -
Straight donation
There should be a more efficient and expedited way to do a straight donation. You should not have to create an account
4 votes -
Allow users to designate family records for procuring or soliciting individual or family
At our school, every family is encouraged to solicit donated items for our auction, and we track this information. Right now the only way to track which donations were solicited by individual families, is to enter each family as "event staff" and make them solicitors. This is cumbersome. RSA needs to be able to track soliciting family or individual right along with the donating individual/business, without adding every single family as event staff.
4 votes -
Alphabetize the Prospective Donor List for Letters and Labels
Alphabetize the Prospective Donor List for Letters and Labels. At present, the letters and labels print in the random order in which they are added to the Ready Set Auction system. As the lists get longer (1000+) it is tedious to match up letters and labels.
3 votes -
auction consignments had the option of receiving a percentage of sale price
Donors who donate an auction item for consignment usually ask for a percentage of the final auction price rather than a specific amount. The donation page only allows for a set price. Please enable the option to have a percentage of the sale for consignment donations in addition to a consignment price!
3 votes -
Need a field for Expiration Date for Gift Certificates and/or Gift Cards
Create a Field for Expiration Date for Gift Certificates and/or Gift Cards
3 votes -
Show more information on online procurement donations in the Inbox
Currently, the only information available in the preview is the donation/description, donor/e-mail (and in some cases, only a portion of the e-mail), value and quantity. At the very least, the entire e-mail as well as the donor's mobile phone number should be visible, and perhaps also a notification as to whether it is a business donor or individual donor.
3 votes -
Put clearer wording in the sponsorship entry screen
Per this article (https://helpdesk.readysetauction.com/knowledgebase/articles/426273-how-to-record-sponsorship-sales-and-guests-of-spon) defined sponsorships must be paid for directly in the processing gateway (or other payment processing method). Simply entering a defined sponsorship as "received" doesn't charge the donor's card. The wording in the sponsorship entry screen does not make this clear and this can cause organizations to lose money because they are not collecting as many payments as they think. The language in the screen should be updated and could even have a link to the article above.
2 votes -
Mark Delivery Status as "Received" when a Payment Method is entered for a Sponsorship/Donation
When adding a cash donation or sponsorship under Items > Donations, the Delivery Status should automatically update to "Received" when a Payment Method is applied.
1 vote -
Offer a version of the Consolidated Donations by Donor (Prior Event) report from the current event
Currently, the Consolidated Donations by Donor (Prior Event) report pulls data directly from the previous event. This is great, except if there are changes to a donor's contact information from the previous event (such as the contact individual/custom addressee from a business donor changed this year). If custom procurement letters are being created and then merged with this report, the contact information merged into the letters is out-of-date.
0 votes
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