General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
29 results found
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Allow manual text messages to be sent out. This way we can communicate more than just auction notifications
We have used other platforms that allow text messages as well as email communications to be sent from the platform. We can set up manual communication texts (Don't miss out, invites, and other communications) as well as automatic (outbid, bidding closed, etc).
96 votes -
Allow the "Welcome" email to be customized like the Invitation email
The Welcome email should be customizable, just as all other email templates under Patrons > Communications.
67 votes -
Email Customization
It would be great if we could allow customers to edit the subject lines of their emails. This is a marketing tool, users may want to customize the messages being sent to patrons.
61 votes -
Automatically Generated Emails after Purchase
It would be great for Ready Set Auction to send an automatic email when someone buys a ticket or a sponsorship so we are notified. I know we get an email when someone request to create an account, but it would be great to get a similar email to show when someone actually registered.
52 votes -
Give users ability to customize email templates
Being able to use the logo or banner for your event within email communications/receipts etc would make the communications that come from ReadySetAuction look much more professional and guests could more quickly identify where the email is coming from.
46 votes -
RSA Integration with Constant Contact for Donor/Bidder Communications
As a Donor Perfect, RSA and Constant Contact client, I would like to suggest that RSA utilize the email functionality of its partner company, which would then provide the link back to Donor Perfect - and have all of the tracking features and the customization needed for professional management of client communications. Currently, we are using Constant Contact, exporting reports from RSA, formatting for import into DP, and using a separate offline spreadsheet to track communications (eg: click through rates, bounces, etc).
41 votes -
Customizable texts and emails
It would be great to be able to send custom texts and emails - like "two days left to bid". Current communication platform lacks any customization. Other auction sites have that capability.
31 votes -
Remove "Received" status as a requirement for Donor Thank You letters.
Right before the auction, it is helpful to see which items I am still waiting for in the report under "Donor Will Provide" Or Arrange to Pick Up" and after the auction, there is no reason I would want to spend the time going back to mark everything as Received, except that my donor letters won't print correctly unless I do that. It took hours of work to go back to each file to change the status, just so the letters would be correct.
24 votes -
Make email subjects customizable
It would be helpful to have more email templates available - including one that is completely blank with no subject. In the absence of that option, it would at least be helpful to allow us to customize the subject line of emails sent through the templates available. This would help us draw attention to different focus areas of our event.
23 votes -
Send a group email to RSVP's
Ability to send a "know before you go" group email with last minute reminders and information to all RSVP's.
22 votes -
Push Notifications needed!
PUSH NOTIFICATIONS needed for:
- when donations are submitted and then approved or rejected
- when a sponsorship or ticket is boughtThese are nice so we don't have to login multiple times a day to see what's going on.
17 votes -
Create a mobile app
Make an app for this site.
15 votes -
Add ability to turn off automatic emails to bidders & donors
Donors & Bidders may be receiving a lot of emails regarding the auction and we don't want to burden them. It would be great to have an option to choose which communications get sent out automatically (while still having the option to send them manually under the Actions on Bidders/Donors menus). Having the option to disable the automatic emails would give organizations more control over how they communicate with their donors.
14 votes -
Last minute "no bid" notification
It would be nice to have the option to quickly notify our guests of items that have not been bid on yet, or notify them that the auction will be closing soon with a quick text. More people check text messages much quicker than email.
7 votes -
Have a reminder communication template
Have a reminder communication template to be able to remind bidders to complete registration
6 votes -
Mass Thank You for Both Donors and Bidders at once
We would like a way to email both donors and bidders at once, so in case they are both, they don't get 2 communications.
6 votes -
Add a date to the thank you letters
Please add a date to the thank you letters.
6 votes -
Email bounces
It would be nice if we were alerted when we send an email to a patron/bidder and it bounces.
4 votes -
Donor Thanks
We want to be able to insert custom merge fields, not always use the donor receipt block but customize it to just have amount.
4 votes -
Add "reminder to bid" email template for bidders under Communications
Currently there is no option to send mass "reminder" emails to bidders. If you are holding a silent auction and would like to remind everyone who created an account that the auction closes in xx amount of hours as a "last chance to bid!" type of communication, you would have to do so outside of RSA
3 votes
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