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44 results found

  1. Check In Messaging remove E-bidding Conditionally

    If I disable E-bidding, even if I have the Complete version of RSA, I want to be able to not have the messaging at check in say "Send eBidding Registration email to Test Last". Because currently I have to uncheck each time.

    7 votes
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  2. Mass Check Out

    Allow us to charge all open invoices with the credit card on file instead of sending invoices.

    33 votes
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  3. Other Payment - Add Pop Up Box for descriptive detail

    When payment is logged as other during check-out, please give a pop-up box to enter extra details--just like when the check option is chosen and the check # pop up box appears. This will help with reconciliation of payments.

    4 votes
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  4. People who have purchased additional tickets should be allowed to invite their friends, via text or email, to be their guest for he event.

    Say John Doe buys 5 tickets. There should be an option that allows John to send 4 invites to his intended patrons for them to fill out their accounts if they so desire.

    35 votes
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  5. 3% credit card processing fee show up at check-in AND check-out

    It would be a great help to have the 3% processing fee question appear on the Add Credit Card page during check-in and for that info to be copied automatically to the Process Payment page at check-out. This will make check-out much faster, because it will automatically add the 3% processing fee to the current charges, and we won't have to ask our guests twice for this same info that they earlier gave us.

    16 votes
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  6. Enter Zip Code / Postal Code and Auto Populate the City and State

    It would be great to enter in only the zip code and it automatically populate the city and state that matches the zip code. This would make manual check-in of patrons much faster.

    17 votes
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  7. Prevent bidders without tickets from checking in

    Some organizations do not want to allow bidders to check in until they have purchased a ticket, it would be great if there was a setting to control this. Maybe under Admin > Event Settings there could be a check box to require that patrons have a ticket or a party on file before their check in can be completed.

    10 votes
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  8. Apply Two Payment Methods at Check-Out

    Many of our bidders apply a specific amount of cash and then would like to pay with credit card for the rest. It would be very helpful to be able to apply cash or check amounts to the total and then be able to apply another form of payment like credit card for the remaining balance. This would also allow two bidders to split the cost of an item. Using the way to you suggest to do this then gives inaccurate information on how much items really cost by having to change them to make their payments work. This would…

    168 votes
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  9. Allow drink ticket sale with check in

    It would save a step if you could record the sale of a drink ticket while checking a patron in, instead of needing to first check them in under the Check In Guests tab, then go over to Record Sales and look up the drink ticket item there.

    6 votes
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  10. Check In Email

    It would be a beneficial feature for RSA if the day of the event Bidders who purchased a ticket can receive a communication/email to be able to check themselves in. This will save a lot of time.

    29 votes
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  11. Integrate PayPal with checkout for live event

    In RSA, we are able to enable PayPal for online purchases; however, the system does not allow PayPal for check-in/check-out at the live event. Not sure why. It would be easier to just manage one payment system. We had a lot of requests to use PayPal during this year's event.

    1 vote
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  12. Add flag next to bidder's name indicating whether a credit card is on file or not.

    Add a flag next to a bidders name indicating whether or not they have a credit card on file when entering bidder numbers in the "Record Sales" function during the event. This would allow the recorder to know if they have a card on file or not.

    41 votes
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  13. 7 votes
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  14. Option to update credit card expiration date

    Allow update of credit card expiration date. I have a patron with same credit card number, but I can't run it because exp date has been updated and system won't allow me to add a new payment method because card # is exactly the same.

    15 votes
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  15. Add win notifications to the text message service

    The text message add-on should also notify bidders when they have won an item.

    33 votes
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  16. Lengthen the check number field

    Check number field in Check out guests is not long enough for bank issued checks.

    20 votes
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  17. support mobile card readers

    It would make the system more flexible to integrate mobile swipe devices allowing staff to handle credit card swipes with an ipad or iphone. It also makes the use of wifi not as important which in some venues can be sketchy.

    31 votes
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  18. Allow staff to issue credit amounts at check out

    Ability to issue credits amounts at check out. Someone may win a $200 credit playing heads/tails game, etc.

    17 votes
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  19. Tag purchases that have gift cards included for pick up at check out.

    Be able to tag a package that includes a gift card or gift certificate so that it appears at checkout time. Clerks will then know that there is a gift card or gift certificate to give to purchaser

    12 votes
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  20. Make Billing Address Optional When Adding Credit Card

    Currently the billing address is required to match the credit card being pre-registered. We only have about half of the addresses (very few for sponsor guests) and it takes an awful long time to type this info in, as lines forming to check in. Or we have a home address - and they are using business card. I know our merchant account doesn't require an address - it just costs us more if we don't use one. I would like the option to make it a requirement or not. Anything to speed up the process!

    31 votes
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