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32 results found

  1. Event Date Range

    I would like to be able to put in a range for my event date so that on my event website it reflects correctly.

    42 votes
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    4 comments  ·  Setup  ·  Admin →
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  2. Complementary Tickets Online

    We would like to be able to sell complementary tickets online.

    27 votes
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    4 comments  ·  Setup  ·  Admin →
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  3. Response email was customizable

    It would be great if RSA could make the response email that our guests receive upon sign up customizable or even make it optional. Right now it is somewhat confusing for our event and the subject line is not accurate nor is the fact that it is coming from a person instead of the organization as it should be.

    22 votes
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    1 comment  ·  Setup  ·  Admin →
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  4. Allow Admin users to setup/start New Events

    Allow admin account users to close out old events and start new events without contacting RSA is they paid for the service already.

    22 votes
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    0 comments  ·  Setup  ·  Admin →
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  5. Ability to Edit Locked Items

    I would like the ability to edit locked items such as packages, sponsorships, tickets etc. without having to remove them from a patrons record.

    21 votes
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    2 comments  ·  Setup  ·  Admin →
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  6. copy ticket prices and sponsorship levels

    Allow users to copy ticket prices and sponsorship levels from a past event into a new event. This could happen either when the event gets created (like selecting to roll over bidders) or later on from the Setup tab itself, but it would save users time if they didn't have to re-enter these options which may very likely be the same year after year.

    19 votes
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    1 comment  ·  Setup  ·  Admin →
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  7. You should be able to highlight and copy category descriptions on past events

    Currently, if an event has become read only, you cannot copy the descriptions for any of the categories found in setup. You should be able to copy them to paste into another event. There isn't a report that shows the descriptions listed very easily.

    19 votes
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    1 comment  ·  Setup  ·  Admin →
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  8. Admission tickets could admit more than 1 person

    With the current set up admission tickets can only admit a single person. If a user wishes to sell a couple or team ticket, they have to set it up as sponsorship. This is problematic as many donors will not think to look for tickets under the sponsorship section, which leaves it up to the organization to have to communicate this to their constituents. Let us be able to set up ticket catergories that admit more then one person or at least be able to move sponsorship levels to the ticket section on the website.

    18 votes
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    1 comment  ·  Setup  ·  Admin →
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  9. RSA Subscriber via Donor Perfect - no option to launch a new auction without "purchase"

    Our previous auction is locked out as view only. There is no option to start a new auction under our subscription. I had to contact Tech support for which I received a coupon code to "purchase" a new complete subscription for $0. The coupon code does not work. It is taking days to set up a new auction. Why is there no ongoing subscriber benefit such as easy access to a new auction?

    17 votes
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    0 comments  ·  Setup  ·  Admin →
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  10. Tie meals to a ticket type

    For instance, a VIP ticket may include a meal, while a GA ticket may not. You should be able to select the meal options you want to have come up when a person selects that particular ticket type at purchase.

    11 votes
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  11. Add multiple tables at once

    The ability to add multiple tables all at once. Adding them one at a time is cumbersome and time consuming.

    9 votes
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  12. multiple events could be open at the same time

    In this virtual world, with many organizations doing multiple online events, it would be great if we could have more than one auction open at the same time so that we could accept donations for one future event while the current event was still happening. It would also be useful if we had extra items that had not been packaged, if we could carry those over into the next upcoming event.

    8 votes
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  13. remove the "includes one seat"

    remove the statement "includes one seat" from the ticket portion - description. if you are utilizing it for a couple or table it is confusing to the patron

    6 votes
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  14. Ability to add countries into the Account Sign up page

    We have many oversea patrons that would like to sign up for an account in RSA but are unable to as there is no country field and the state province fields are US and Canada only. This is super frustrating to the patron and we can potentially lose a lot of potential bids.

    6 votes
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    1 comment  ·  Setup  ·  Admin →
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  15. Ability to add/change fields in Sponsorship area to allow for needed information

    We are about to set up our 3rd event using RSA. Working in the platform has been nothing short of frustrating as “Sponsorships” have such limited fields, many of them optional, and none of which can be edited/modified.

    For instance, a golf tournament registration is a Foursome, four people. Only the 1st listed person must furnish their email and phone number, all others are optional. We can’t ask for a shirt size or a handicap.

    Our next event is a clay shoot tournament. Singles or foursomes may sign up, but we needed to find out other information, such as t-shirt…

    5 votes
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    0 comments  ·  Setup  ·  Admin →
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  16. Have a childcare ticket option

    Our auction provides childcare and it would be nice to have a completely separate ticket structure for that. Currently, we have to bundle it with regular admission tickets which assigns kids a bid number and makes for manual count of actual ticket sales. It would be nice if when a couple buys a ticket there is an option to add a child or children and would keep them as a party, but keep the child separate from regular ticket sale numbers.

    5 votes
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    1 comment  ·  Setup  ·  Admin →
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  17. Under the Donate Auction Item, have the ability to change the wording/options

    If a donor of an item choose "Item Delivery" on an organization's website, the wording is currently "I will deliver" which might be confusing to some donors. It would be better to adjust that wording so that it's better understood they can mail the item in.

    4 votes
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  18. Auctions could be continuous, every week or two, with silent and eBidding opening and closing on a regular basis.

    It would be great to have the ability to electronically manage ongoing auctions, where people can bid on packages (silent via Forms/Emails as well as eBidding) almost all the time. Packages can be checked to see if they are still available (vs sold at the prior week's auction) and submit their bid. The current RSA software requires the opening and closing/locking of auctions throughout the year, making it cumbersome to manage.

    4 votes
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  19. Mass deletion of Credit Cards

    It would be nice if you could remove all credit cards in bulk

    4 votes
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    1 comment  ·  Setup  ·  Admin →
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  20. Increase limit for admission ticket options

    Currently, the limit of options for admission tickets is 25. We need a way to add more ticket options than this.

    4 votes
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