I agree. Our organization is struggling with the lack of customization available. It would be nice to be able to create our own headings and add our logo to patron communications and overall be able to customize the sidebars and descriptions, allow longer text in some areas for auction items, etc.

Before even signing up for RSA I was asking my rep for more customization. The basic template looks like it was created 20 years ago.
*Home page--the menu options should open to show additional options or have a dropdown.
*Event Catalog page is unnecessary, All of these options (laid out in 8 icons in two row of 5 and 3 not 4 and 4!) should be tabs or menu options on the Categories page
*Categories page--I should be able to have information about my organization on this page. Someone coming to this page has NO IDEA who is holding the auction.
*Catalog-have more items per page, let us set how many items per page, or have page X of Y. 10 items on a page is not enough
*To log out you have to go all the way back to the home page, by clicking the house icon twice, then going to Account. Just have a logout/login button on every page.
*More options for customizing the background, font, colors, ability to include images
*Lacking ability to customize--let me embed into my own website.

With other event softwares that I've used I have had the capability to customize questions for the ticket purchasers, i.e. in our golf outing, asking players for their handicap and shirt size. Not having the customized option hinders both my staff and the players.

I would like to echo Dominique that "Request Account" is unbecoming to patrons simply looking to create their bidding account.

It would be nice for these profiles to be more robust and actually feel like a profile. Right now it is too restrictive and doesn't allow for p2p invites.

Making the email address required for check-in. That way communication can be made with guests, donors, and sponsors easily and effectively. Plus, having guests self-check-in before the event becomes even more seamless.

Additionally - the verbiage of the "Request Account" button should be changed if the Event Website access level is set to "Public". Website visitors may take this as being required to request an account through the event staff even though clicking the "Request Account" button simply ensures that they are sent the account registration e-mail.

Additionally, there are limitations with Textile Code (used on the event website). At the very least, the event website should support HTML.

We need at LEAST the ability if you've set up an item to be able to immediately purchase, the dollar sign is NOT visible-- MAKE IT VISIBLE so people can easily figure out how to check out

Add logo, control text alignment (left justify, center, etc.), customize font size & color, etc.

My last 2 comments were deleted because of outside links being pasted in them. I have removed that and am reposting the link.

Other specific thoughts:
1. drop-down menus for tickets and sponsorships look more professional than the sliders.

2. Having a main menu bar across the top (or more ability to customize) of the page that is able to look and feel like the organizations webpage or at least in the colors of their design or logo would give a more uniform look to the design.

3. For the "Event Info" tab it would be great to be able to customize the information here - write a little paragraph about the night, the venue, details about parking and more. Also, it'd be nice to show a map (customized to the organization) or other things on this page on all platforms.

Thanks for listening!