The ability to add or modify fields in the sponsorship section to accommodate necessary data
We are going to use RSA to put up our third event. It has been quite frustrating to work on the platform because "Sponsorships" contain so few fields, many of which are optional, and none of them can be changed.
A foursome, for example, is a group of four persons who register for a golf tournament. The first person on the list is required to provide their phone number and email address; everyone else is not required to. We are unable to request a handicap or a shirt size.
A clay shoot competition is our upcoming event. We wanted to know other details like t-shirt size, ammunition size (of two options), and class (pro, men, ladies, juniors), however singles and foursomes are welcome to join up. None of this can be incorporated into RSA.
We had to make our own online registration form for our next event due to RSA's constraints, including the inability to update fields, and we will only be able to utilize RSA for the auction element. We know it's feasible because in 2019 and 2020 we used a different event/auction platform that DID permit changes to the sponsorship/registration form. Since we already utilize Donor Perfect, it seemed to make sense for us to choose RSA in 2022. In all honesty, though, the software is not as flexible or usable as we were led to assume, making it feel as though we were "sold an oceanfront parcel in Arizona."
How can we persuade your designers to improve the software? I'm aware that I'm not the only one experiencing these issues.
