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27 results found

  1. remove the "includes one seat"

    remove the statement "includes one seat" from the ticket portion - description. if you are utilizing it for a couple or table it is confusing to the patron

    3 votes
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  2. We could order items on our online catalog for virtual auctions. Also didn't like how "Request an Account" implied approval process.

    We would have liked the ability to organize our virtual auction items, instead of the default ABC order.

    Also, when our interested bidders clicked to create an account the webpage said "Request an Account." We saw many people click on our link to create an account, but only so many people actually created one. We worry that the "Request" language deterred people thinking it involved more than what it was, which was an automatic approval that we set up in our settings.

    2 votes
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  3. Longer field needed for sponsorship level names

    When entering the names of sponsorship levels we found that we run out of space and have to truncate or abbreviate them. Ideally, we'd like a longer field.
    Another aspect of this is that it is frustrating to be presented with a box on the screen that is significantly longer than the actual length of the field that can be entered. Please could you match the width of the box to the actual underlying field?

    1 vote
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  4. you had currency options within the Ready Set Auction set-up

    We weren't able to process the payments through the PayPal portal we'd set up because the information it was receiving from RSA was defaulted to USD, though we are in Canada. I've reached out to RSA staff about this, but have yet to hear a response as to whether or not you have the currency capabilities. We won't use the platform again without that currency option - we've used other platforms that allow choices and have had no issues. This is the first time we've encountered problems.

    1 vote
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  5. Several suggestions follow . . .

    -The actual logo of our sponsors could be on our event website.
    -We could see live bidding updates as they happen
    -We could sell raffle tickets
    -Payment by credit card/paypal can be set to required in the settings
    -Titles for patrons/donors need to be expanded to Mr. & Mrs. Also, need to include religious titles such as Sister, Father, Brother, Reverand, etc.

    1 vote
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  6. Tickets to Bid

    We would like to be able to make ticket or sponsorship purchase mandatory in order to bid.

    1 vote
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  7. Ability to add/change fields in Sponsorship area to allow for needed information

    We are about to set up our 3rd event using RSA. Working in the platform has been nothing short of frustrating as “Sponsorships” have such limited fields, many of them optional, and none of which can be edited/modified.

    For instance, a golf tournament registration is a Foursome, four people. Only the 1st listed person must furnish their email and phone number, all others are optional. We can’t ask for a shirt size or a handicap.

    Our next event is a clay shoot tournament. Singles or foursomes may sign up, but we needed to find out other information, such as t-shirt…

    1 vote
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