General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
28 results found
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Mass deletion of Credit Cards
It would be nice if you could remove all credit cards in bulk
4 votes -
Hybrid Event Registration- offer BOTH Paid and Free Options on same site
RSA needs to offer a solution for their clients hosting hybrid events. For ease of guest experience and clarity of marketing a hybrid event, one should be able to send all traffic to one event site. However, if RSA does not offer one person to register for free for the virtual part and another person to register for in person, then two different sets of instructions need to be provided, which is confusing at best, and turns people away because it's "too much" to remember/do, at worst.
3 votes -
We could order items on our online catalog for virtual auctions. Also didn't like how "Request an Account" implied approval process.
We would have liked the ability to organize our virtual auction items, instead of the default ABC order.
Also, when our interested bidders clicked to create an account the webpage said "Request an Account." We saw many people click on our link to create an account, but only so many people actually created one. We worry that the "Request" language deterred people thinking it involved more than what it was, which was an automatic approval that we set up in our settings.
2 votes -
you had currency options within the Ready Set Auction set-up
We weren't able to process the payments through the PayPal portal we'd set up because the information it was receiving from RSA was defaulted to USD, though we are in Canada. I've reached out to RSA staff about this, but have yet to hear a response as to whether or not you have the currency capabilities. We won't use the platform again without that currency option - we've used other platforms that allow choices and have had no issues. This is the first time we've encountered problems.
1 vote -
Several suggestions follow . . .
-The actual logo of our sponsors could be on our event website.
-We could see live bidding updates as they happen
-We could sell raffle tickets
-Payment by credit card/paypal can be set to required in the settings
-Titles for patrons/donors need to be expanded to Mr. & Mrs. Also, need to include religious titles such as Sister, Father, Brother, Reverand, etc.1 vote -
Tickets to Bid
We would like to be able to make ticket or sponsorship purchase mandatory in order to bid.
1 vote -
Longer field needed for sponsorship level names
When entering the names of sponsorship levels we found that we run out of space and have to truncate or abbreviate them. Ideally, we'd like a longer field.
Another aspect of this is that it is frustrating to be presented with a box on the screen that is significantly longer than the actual length of the field that can be entered. Please could you match the width of the box to the actual underlying field?1 vote -
Monetary Pledges could be transferred into DonorPerfect as donations, not Auction Winnings.
When doing a transfer to DonorPerfect, Monetary Pledges are identified as Auction Winnings rather than Gifts and Donations. This is clearly incorrect and needs to be rectified. Monetary Pledges should be categorized as gifts, so they can be coded in DonorPerfect properly.
1 vote
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