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ReadySetAuction would be even better if...

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'donors had the option to cover processing fees when checking out on their own devices.' has been merged into this idea

Donor Covers Fees When Donating Online

Similar to DonorPerfect, we need an option (some sort of check box) that donors can select to cover fees as part of their donation. We are aware that you can do so when physically checking out guests at the event, but if donors are just providing an online donation or buying a sponsorship, they are not given this option. As a non-profit, we use this feature in DonorPerfect a lot and really need to see it in ReadySetAuction as well.

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Audrey shared this idea  ·   ·  Report…  ·  Admin →
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  • Chris Schweitzer commented  ·   ·  Report

    When considering how the 3% fees add up for all the online transactions made at big events, having the option for the donor/buyer to cover costs would mitigate substantial dollar "loss."
    We are seriously considering not allowing a self-checkout at our events so we have the opportunity to capture those lost funds.

  • Kelly commented  ·   ·  Report

    This is common now...should be done for ticketing, for silent auction sales, sponsorships, online donations, etc!

  • Darlene Schuetz commented  ·   ·  Report

    This should be implemented ASAP. Money is being left on the table and our donors are accustomed to covering these costs. It is sending a message that we do not need these covered and it adds up to thousands of dollars. Why has this not happened? We see that your customers have been asking for this for years!

  • nschachinger commented  ·   ·  Report

    This is absolutely ridiculous that this isn't an option. Especially since its been requested time and time again since 2018. I did double the work last year to utilize Donor Perfect to take my RSVPs and then merged them into RSA in order to give my invitees this option. What are we paying for? There are many other event software options that allow this and much more. Definitely will be looking at other options since this feature still isn't available. Very disappointing.

  • John Schapman commented  ·   ·  Report

    This is costing non-profits thousands of dollars and most donors are willing to offset the cost. It would be a good feature to have and in a lot of ways is a hidden cost to having this software vs. going with another vendor who offers the option for donors to offset the fees

  • ina commented  ·   ·  Report

    Not having DCC is terribly costly to nonprofits!

  • Ann Jordan commented  ·   ·  Report

    From the comments ahead of this one it appears that RSA clients have been asking for this functionality since 2018. How many votes does it take to get it added? We are a non-profit and need to have this.

  • Patrick Martchink commented  ·   ·  Report

    Donor cover cost button is definitely needed for ReadySetAuction.

    It doesn't make sense that the feature is available for Donor Perfect buttons but not ReadySetAuction.

  • mgabelsberger commented  ·   ·  Report

    We have started to transition over to the option on all of our DP forms and your donors love this feature. We had our first RSA auction and several donors were asking where the cover cost button was. This would be a great feature to have in RSA.

  • Ann McLellan commented  ·   ·  Report

    Any credit card payment (ticket purchase or invoice) should have the option attached to add 3% credit card fee recorded as a donation.

  • shari commented  ·   ·  Report

    This is very important for non-profits, to give donors the option to cover costs. This is already a feature in Donor Perfect, so it should definitely be a feature in RSA.

  • swarta commented  ·   ·  Report

    We would like to see this option when patrons purchase tickets.

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