Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
68 results found
Change messaging that displays on event website before eCatalog opens
Under Auction Catalog > Categories, can the message be changed from 'The Catalog is empty. Come back soon' to something like 'The Catalog will be available on November 4th starting at 7:00am'?
Under Tickets, can we have the option to make the Tell Us Who Is Coming page be required rather than optional? The meal choices in particular are on this page and I anticipate will save us time following up if people are required to make their meal selection at the time of purchasing their tickets.7 votes
When somebody wins an auction item, if there was a way to put a button on that page that allows them to "pay now"
When somebody wins an auction item, there should be a way to put a button on that page that allows them to "pay now". Right now once an item was won, you have to hit "home," then on the right-hand side, hit "check out." This should be more simple.7 votes
Sort eCatalog by Price
Our donors need to be able to sort packages by price, high to low or low to high, when looking through the eCatalog.7 votes
Remove the Special Instructions page
It would be helpful if we had the option to remove the Special Instructions page when guests are purchasing tickets on the website. We don't always have a need for the page and do not want it to be available for guests to fill out.7 votes
Make different online account types for donors and bidders
Currently, a patron is required to create a "Bidder" account when attempting to purchase a sponsorship or give a donation through the event website. This causes issues when a business attempts to donate or purchase a sponsorship through the website as there is no way for them to designate themselves as a business in doing so (especially since business donors cannot also be bidders in ReadySetAuction).6 votes
Ticket Purchases Select Table
We want the ticket buyer to have a designed table selection (that we can pre-fill) to be able to choose to sit at on the online website when purchasing a ticket.6 votes
Event site shouldn't display blank meal choice column if meal wasn't offered
If an organization does not offer a meal choice for ticket purchases, this column shouldn't display. What happens right now is when you buy tickets online, if you select multiple tickets and enter a guest name, then in the Review & Checkout Section you can click the magnifying glass next to the number of attendees which shows a grid that includes a blank column for meal choice. This may cause ticket buyers to think they missed filling out part of the purchase, even though the field was never offered to them.6 votes
Allow ALL patrons to store credit card information without making a purchase
This was a previous idea marked "already exists" by RSA Support. It does and it does not (see RSA Support response below). EVERYONE who creates an account should have the option to store their credit card at sign up or any other point (e.g. through My Account>My Settings). Then we should have the ability to see who is attending who has not stored a cc, and send them a reminder to do so (including guests / guests of tables, not just those who purchased tickets directly). This would allow us to not have to gather cc info at check-in but for a few outliers hopefully - a HUGE pain point at check-in.
So that's three related ideas. Website: ability for patrons to add stored cc (even when not immediately purchasing anything) both at point of account set-up and later through Account Settings; Reporting: ability to see attendees who have/have not stored cc information and Communications: email them a reminder to do so.
RSA Support response to original poster:
Thank you for this idea. There are three different ways you can store a credit card within readysetauction. Two of them don’t require a patron to make a purchase.
As the Admin, you can require a credit card to bid by going to: Admin > Event Settings > Event Website > Check the box that says “Require a stored credit card for eBidding”
You can enter the credit card at check-in by going to: @Event > Check In Guest
Patron can make a purchase on the event website and choose to save their credit card information for future use.
This was a previous idea marked "already exists" by RSA Support. It does and it does not (see RSA Support response below). EVERYONE who creates an account should have the option to store their credit card at sign up or any other point (e.g. through My Account>My Settings). Then we should have the ability to see who is attending who has not stored a cc, and send them a reminder to do so (including guests / guests of tables, not just those who purchased tickets directly). This would allow us to not have to gather cc info at check-in but…6 votes
Make it easier to navigate back to the Homepage
Once I look at the Event Catalog, it's really really hard to figure out how to get back to the event home page. It took me four different attempts.5 votes
Have option for ticket purchase to require stored credit card
Now that we have the option to require a stored credit card for bidding, it would be great if there was a similar option under Admin > Event Settings to require that the card used to purchase tickets be stored - some clients have events where this may be their best time to capture this information and it would make more sense to store card info at time of ticket purchase, rather than at the time of bidding.4 votes
Address required for donations
I would like the ability to make address required for donations.4 votes
Hiding Zip Code Fields
I want to be able to change the address fields for CC billing info to make them not visible and/or not required.4 votes
Get rid of the onpaste capture when setting a password
Stop putting onpaste capture that disables password managers on your password reset form.4 votes
Want to be able to remove the Sponsorship button, but still show sponsorships in the Donate Money
Want to be able to remove the Sponsorship button, but still show sponsorships in Donate Money on the Event Website3 votes
Notifications removal setting
When people sign in to their account- if the package you are using doesn't have online bidding to remove the option to notify the customer when they are outbid through email.3 votes
Website Customize Language
We would like to be able to customize the language on the website on the buttons and system text.3 votes
Adjust DNS Settings
Adjust DNS settings so that www.rsabid.com works as well as rsabid.com3 votes
Sell tickets without requiring password creation
There is no reason to require account creation for a ticket purchase or donation. This step is so cumbersome that it is turning some people off. We're trying to direct them to call our front desk and do it over the phone to bypass this, but that is also cumbersome. It also wastes our staff's time. The simpler and faster this process can be, the more people will be willing to participate. These roadblocks cost us money.3 votes
There is a character limit in the closing message. Each time you add an image that adds to the character limit. Need this fixed.
There is a character limit in the closing message. Each time you add an image that adds to the character limit.3 votes
Offer Free Tickets (RSVPs) Online
We would like to allow people to RSVP online. Some guests might not receive an invite to a corporate table or (personally sponsored) hosted table. We want those who see our website to make 1 of 3 decisions: 1) sponsor a table, 2) host a table, and/or 3) RSVP to the event for FREE.
As Admin, I can then add the person/RSVP to a table and/or 'party'.3 votes
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