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69 results found

  1. Contact Email Address Not Unique

    Let the email address associated to a Contact on a Business Donor record be a duplicate to an email address for an individual. Many times you want to list the Donor for a sponsorship or an auction donation as a business, but the contact that you should send a thank you to at that business record is also an individual bidder. Without being able to duplicate emails you either have to list the donor as the individual, or you have no way to email a thank you note for the business record.

    14 votes
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    1 comment  ·  Patrons  ·  Admin →
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  2. Shared Bidder Numbers Need to be Reflected in Reports

    Merge Bidders Using the Same Bidder # in Printed Materials - I think allowing couples to have the same bidder number is great, but the reports don't reflect that relationship. There needs to be a way that couples can share a bidder number and have all of reports/communications recognize that as well, especially when it comes time to send thank you letters!

    14 votes
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    1 comment  ·  Patrons  ·  Admin →
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  3. Sponsors Names and Logos on the event website

    It would be great if all of the Sponsors names and logos could be included on the event website - under a tab for Sponsors.

    14 votes
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    0 comments  ·  Patrons  ·  Admin →
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  4. Create "Online Submission Only" donor fields

    Many MANY businesses have now established their own online donation request site. I got about a dozen of my request letters responded to by people telling me that I had to go to their website to apply for a donation.
    Currently I'm using first name "Online" and last name "Only" to mark these for myself, and the "Notes" field for the web address, but this is cumbersome. Since it seems more and more prevalent, I don't think this is out of bounds, but rather the direction a lot of companies are going.
    Creating a box marked "Online Submission Only" could…

    14 votes
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    0 comments  ·  Patrons  ·  Admin →
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  5. Allow the Bidder invitation email expiration to be extended by event staff

    This will prevent Bidders from receiving too many emails if they do not register with the event website when they first receive the email.

    13 votes
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    1 comment  ·  Patrons  ·  Admin →
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  6. Link bidders within a single party for easy navigation

    If I am looking at the bidder record for person A, I should easily be able to get to person B, who is the second member in their party. It should just be a link. Right now I have to use three tabs for this: one for person A, another for that RSVP-by-party report, and a third for person B, who I have to search on.

    13 votes
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    0 comments  ·  Patrons  ·  Admin →
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  7. [email protected]

    Scrolling through patrons after the event to delete non-attending patrons to clean up the database--it would be great not to have to start back at page one after each deletion, I'd like to be able to pick up where I left off in the alphabetical list.

    12 votes
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    0 comments  ·  Patrons  ·  Admin →
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  8. Make Bidder Under Everyone

    I want to be able to under "Patrons- Everyone", choose at the bottom under "actions on everyone" to be able to mass create people as bidders.

    12 votes
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  9. You could register a Bidder from the Control Center, and not allow a Bidder that isn't registered to check in.

    When checking in, if you could register and check-in a client in one go, that would stream-line check-in at the event. It could also give an Admin the ability to register clients manually from the Control Center.

    11 votes
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  10. 11 votes
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    1 comment  ·  Patrons  ·  Admin →
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  11. Allow "Ask Selected" to b updated for donors without emails

    Right now, when you are sending out solicitations to your entire database, the only way to change the Asked Status to "yes" is to generate an email solicitation through RSA. So, any business without an associated email will not have their status changed to "yes". However, when you send out mail to all of these businesses, there should be a way to change them all to yes in bulk instead of having to change the status individually. This is important as you continue to add new businesses to the database so that you can search all those with a "no"…

    11 votes
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    1 comment  ·  Patrons  ·  Admin →
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  12. The "Select All" feature on the Manage Bidders/Manage Donors page should select all on ALL pages

    Currently, in most situations, "Select All" will only select patrons on the current page. It is incredibly time consuming to perform an action on every single page of patrons. "Select All" should truly select all designated donors/bidders, or there should be the option to display all records on a single page.

    10 votes
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    0 comments  ·  Patrons  ·  Admin →
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  13. Be able to delete donors from the donor info page

    There should be a button to delete a patron when you are on that donor's specific page. Right now it seems like you have to be on the page that lists all the donors.

    10 votes
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  14. the admin could sign in as a patron

    Often, we need to see what the Donor is seeing specifically to be able to properly guide them.

    9 votes
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  15. Provide an PDF Version of the eBidder Tip Sheet for Digital Distribution

    The eBidder Tip Sheet only allows you to print a copy of it. There is no option for a version that can be electronically distributed to Bidders. It would be useful to have a version, PDF or other format, that can be digitally distributed to Bidders for virtual and online only events

    9 votes
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    0 comments  ·  Patrons  ·  Admin →
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  16. Jump To This Field Message

    Instead of saying "jump to this field", and not taking the client anywhere, the message should instead list what the client has to do in order to take action that they are trying to accomplish.

    9 votes
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    1 comment  ·  Patrons  ·  Admin →
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  17. a scannable barcode could be created for each Bidder

    The barcode could be generated and be scanned for entering winnings, adding monetary pledges, and/or checking out.

    9 votes
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  18. Enable the salutation field to be imported

    The salutation is the only patron field that is not able to be uploaded into RSA. It is importaint to be able to both formally, and informally address our patrons. When importing from our DPO system, this is a key peice of information.

    8 votes
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  19. Donors should not receive bidder numbers

    We have patrons giving monetary donations online. These patrons are automatically given a bidder number because they created an account. Please add an option that allows donors to make a cash donation without being added as a bidder.

    8 votes
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  20. Additional Payment Options

    Currently, you're only able to accept credit card payments online. It would be most helpful if we were able to accept additional payment options for patrons that would like to send us a check or pay at the door. This will help cut down on the amount of time it takes for my staff to manually enter these payments.

    8 votes
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    1 comment  ·  Patrons  ·  Admin →
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