With our event being completely online this year (2020), we were fielding questions from bidders whose auctions had 'disappeared'. Due to the constraints on the organizers' time, we were not even aware when an item did sell "win-it-now" without going into the system and specficially looking at the individual listings. Please let the sold items stay in the e-catalog with "SOLD" indicator on it somewhere. We all felt that this could also create a sense of urgency among bidders!!1 vote
Thank you for this idea! There is a setting that when enabled will automatically hide won and sold out packages. You can turn this off by going to:
-Uncheck the option: Automatically hide won and sold-out packages
Please reach our to ReadySetAuction if additional assistance is needed!
Currently, patrons are required to make an online purchase (admission tickets, sponsorship sales, etc.) in order to be presented with the option to store their credit card information for use at the event. It would be great if they were able to create this online account and store credit card information without having to make a purchase.53 votes
Thank you for this idea. There are three different ways you can store a credit card within readysetauction. Two of them don’t require a patron to make a purchase.
1. As the Admin, you can require a credit card to bid by going to: Admin > Event Settings > Event Website > Check the box that says “Require a stored credit card for eBidding”
2. You can enter the credit card at check-in by going to: @Event > Check In Guest
3. Patron can make a purchase on the event website and choose to save their credit card information for future use.
Allow the software to reset bidder numbers for past bidders for each annual event. We are starting to run into 4 digit numbers and its harder to find bidder cards with numbers this high.1 vote
Thank you for this great idea! You have the ability renumber you bidders. Here is an article to help you do that! https://helpdesk.readysetauction.com/knowledgebase/articles/398623-how-to-renumber-bidders
List first names separate from last names in the export, so that it will import to DonorPerfect correctly4 votes
Thank you for this great idea! In Reports, there is a sub-tab for DonorPerfect Reports that separates the first name and last name to make importing to DonorPerfect easier!
It would be super if packages could be put into subcategories in order to get them organized for the print catalogue. They could be moved in these "blocks" of subcategories instead of having to use that cumbersome "arrange" feature, too, which would be outstanding.1 vote
Great news! This already exists. Packages can be placed into categories. You can create as many categories as you’d like and you can arrange packages within the category and then arrange the order of the categories to move the groups around. Here is a link to the Knowledgebase with more info: https://helpdesk.readysetauction.com/knowledgebase/articles/438500-all-about-categories
Our event has some tables but is basically a stroll around event1 vote
Thank you for this great idea. This already exists! In ReadySetAuction, a “seat” just refers to a single attendee, which means that one ticket allows one attendee entrance to your event.
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