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ReadySetAuction would be even better if...

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8 results found

  1. Make Contact's Email Address Optional

    Currently, every contact in the system is required to have a unique email address. The email address is used to uniquely identify every individual contact record, and prevent duplicate contacts from being entered into the system. However, in many cases the organization does not know the email address of a contact that they wish to enter or import. This leads to messy work-arounds, such as creating fake email addresses for contacts. This feature would make the email address field optional for all patrons. In this case, the system would be unable to send email to any patron lacking an email…

    156 votes
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    Completed  ·  8 comments  ·  Patrons  ·  Admin →

  2. Consolidate Donors and Bidders

    Donors and Bidders currently reside on separate lists. Although this facilitates working with data specific to the patron's role, it also requires additional data entry work to make a contact both a donor and a bidder, and it requires the user to be careful to enter the same name and email address to prevent duplicate records. It would be nice to change this to a single list of patrons, with optional donor and bidder roles, that could be enabled per patron.

    73 votes
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    Completed  ·  1 comment  ·  Patrons  ·  Admin →

  3. Make Bidder # Optional / Share a Bidder #

    Currently, every bidder must be assigned a bidder number because a bidder number is required in order to place a bid under certain circumstances (eg. at shared bidding stations). A popular guest scenario involves having a couple share a single bidder number so that they can bid together as a single unit. Although this is not possible for eBidding (every eBidder must use an individual eBidding account), for traditional paper auctions, it is reasonable to have couples bidding together as one.

    The current solution is to have both members of a couple use one of their bidder numbers and simply…

    17 votes
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    Completed  ·  0 comments  ·  Patrons  ·  Admin →

  4. Correcting RSVP's

    Let us be able to delete/change a group from RSVP when we make a mistake entering the group.

    1 vote
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    2 comments  ·  Patrons  ·  Admin →
    Completed  ·  Dominique responded

    Thank you for your feedback! This feature already exists.

  5. Allow credit card payments to be deleted from invoices within the database

    Currently, if a patron purchases a ticket to the event via credit card, and then in turn is unable to make it, there is no way to delete the invoice/payment in RSA. The patron can be refunded in the gateway and their RSVP changed to "Not Attending", but this still affects the reporting of the event in RSA.

    37 votes
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    0 comments  ·  Patrons  ·  Admin →
    Completed  ·  Dominique responded

    You asked and we listened! Event staff administrators (and event staff members with the authorization code) can now delete credit card payments from invoices in ReadySetAuction.

  6. Merge Duplicate Patron Accounts

    Now that patron email address is optional (see: http://helpdesk.readysetauction.com/forums/257310-general-feedback/suggestions/6222015-make-contact-s-email-address-optional), it is possible to more easily create duplicate patron accounts. When this happens, it would be nice to have an easy method to merge the duplicates together into a single patron record.

    9 votes
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    Completed  ·  0 comments  ·  Patrons  ·  Admin →

  7. Delete Purchase Even if Payment Recorded

    I inadvertently recorded one of our patrons as having paid for their tickets twice. In doing so, they appear to have purchased four tickets, only two of which have RSVP'd. There is no way to delete/correct this issue. I will have to hand-correct their invoice on the night of the auction, and my seat-count/ticket purchases will be inaccurate.

    34 votes
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    Completed  ·  1 comment  ·  Patrons  ·  Admin →

  8. Business Names Only When Adding Donors

    When adding patrons, it would be great if first and last names were not required for businesses. It should be optional, as I do not always have a personal contact at each business.

    22 votes
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    Completed  ·  0 comments  ·  Patrons  ·  Admin →
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