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  1. Allow Administrator to Oversell Admission Tickets

    When our event was 'full' we had a ticket holder cancel and a new couple wanted to purchase tickets. We didn't want to up the capacity amount and reopen the ticket site in case someone else swooped in to buy tickets. As an admin it would be awesome to have the ability to do that even with our event 'full'.

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    0 comments  ·  Setup  ·  Admin →
    Declined  ·  Greg responded

    Sorry, if you set a maximum seating capacity or maximum number on ticket sales, the application needs to respect that maximum.

    The correct way to handle your situation is to disable online ticket sales, then increase the quantity of tickets available. This will allow additional tickets to be sold through the Control Center only.

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