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2 results found

  1. "Win it Now" Items should stay in the e-catalog with a "sold" mark

    With our event being completely online this year (2020), we were fielding questions from bidders whose auctions had 'disappeared'. Due to the constraints on the organizers' time, we were not even aware when an item did sell "win-it-now" without going into the system and specficially looking at the individual listings. Please let the sold items stay in the e-catalog with "SOLD" indicator on it somewhere. We all felt that this could also create a sense of urgency among bidders!!

    1 vote
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    0 comments  ·  Event Website  ·  Admin →
    Already Exists  ·  AdminRSA Support (Technical Support Manager, ReadySetAuction) responded

    Thank you for this idea! There is a setting that when enabled will automatically hide won and sold out packages. You can turn this off by going to:

    -Admin
    -Event Settings
    -Event Website
    -Uncheck the option: Automatically hide won and sold-out packages

    Please reach our to ReadySetAuction if additional assistance is needed!

  2. Allow patrons to store credit card information without making a purchase

    Currently, patrons are required to make an online purchase (admission tickets, sponsorship sales, etc.) in order to be presented with the option to store their credit card information for use at the event. It would be great if they were able to create this online account and store credit card information without having to make a purchase.

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    4 comments  ·  Event Website  ·  Admin →
    Already Exists  ·  AdminRSA Support (Technical Support Manager, ReadySetAuction) responded

    Thank you for this idea. There are three different ways you can store a credit card within readysetauction. Two of them don’t require a patron to make a purchase.

    1. As the Admin, you can require a credit card to bid by going to: Admin > Event Settings > Event Website > Check the box that says “Require a stored credit card for eBidding”

    2. You can enter the credit card at check-in by going to: @Event > Check In Guest

    3. Patron can make a purchase on the event website and choose to save their credit card information for future use.

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