General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
487 results found
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Reporting: Need a report for ticket sales that includes date of ticket purchase, names of guests, guests menu choices and notes.
Need a report to use to "audit" ticket sales for accounting. Should include the date of ticket purchase, the name of the purchaser, the name of the guest, menu choice, and notes. Therefore, if a ticket purchase included 4 tickets, then there would be 4 line items to the purchase.
3 votes -
Remove taxable column
Allow the Taxable column to be removed from receipts.
2 votes -
Fully customizable bidder receipts
I would love to see a much more customizable bidder receipt. I want to make it match our letterhead and contain the verbiage we choose to use, etc.
1 vote -
Website Should be Responsive to different sized-screens
Right now the RSA website is set-up & optimized for mobile phone display only. It does not look good when viewed on a tablet and looks even worse on a computer screen!
While I know that RSA is geared towards mobile users, a lot of people still use computers so the website should be responsive to the types of screens it can be opened on.
3 votes -
Not every event has eBidding
I'm using RSA to sell advanced tickets and capture credit cards for traditional bidding. No eBidding / No Catalog. Unfortunately, the account creation email for ticket purchasing requests eBidding instructions (i.e., Remain anonymous, inform if overbid). THIS IS VERY CONFUSING SINCE WE HAVE NO EBIDDING. CAN THIS BE REMOVED?
1 vote -
Pelle Pelle Leather Jacket
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1 vote -
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1 vote -
Make "Special Instructions for Online Purchasers" Optional under Buy Tickets on Website
For events that do not have a sit-down dinner or table assignments there is no need to offer a special instructions section. This makes it confusing for the patron purchasing tickets to an event. It would be nice to have this as an option to add or remove depending on the event.
1 vote -
eBidding Instructions for Bidders
It would be great to have specific eBidding instructions for bidders on how to register their account and the steps involved in the eBidding process that organizations can include on the Website and/or in the Invitations
4 votes -
Rolling Donors from one event to the other shouldn't be required
When creating a new event you don't have the option to exclude donors from the previous event. All other options are optional except donors. Please make it optional to roll over donors to a new event instead of required.
5 votes -
More Text Customization Options
It would be great if we could customize the font color and spacing better in the intro and closing messages for the event website. Right now the website looks simple, which is good for users, but dated.
4 votes -
Business Name always printed on receipts for business donors
If the donor is a business, the business name needs to be on the receipt irregardless of what the attention line states. When sending a receipt to a business the salutation should be addressed to the contact's name but the business needs to show up on the receipt area for their records. Right now the salutation is dear (Attention Field) and then the business name is never mentioned.
2 votes -
Monetary Pledges could be transferred into DonorPerfect as donations, not Auction Winnings.
When doing a transfer to DonorPerfect, Monetary Pledges are identified as Auction Winnings rather than Gifts and Donations. This is clearly incorrect and needs to be rectified. Monetary Pledges should be categorized as gifts, so they can be coded in DonorPerfect properly.
1 vote -
Improved Adding Pictures
Adding pictures to the opening & closing messages is difficult. First, you can't upload it - you can only add the URL from a public website. Second, once I did add it, I was unable to wrap text around it - basically negating having it at all.
4 votes -
Option to Advertise Auctions Across Social Media & Other Channels
I would imagine most auctions want to maximize the amount bid and don't really care who buys an item/service. RSA should allow people who love to shop to have permanent accounts. For a percentage (small) of the amount raised for an auction, RSA should market an auction to known social media keywords and other channels where people love to shop for. RSA will eventually build a giant list of people who love to browse auctions looking for interesting items and thus raising the amount any auction brings in because there will be many more bidders.
3 votes -
Sell tickets without requiring password creation
There is no reason to require account creation for a ticket purchase or donation. This step is so cumbersome that it is turning some people off. We're trying to direct them to call our front desk and do it over the phone to bypass this, but that is also cumbersome. It also wastes our staff's time. The simpler and faster this process can be, the more people will be willing to participate. These roadblocks cost us money.
17 votes -
When building the header for an auction site, it would be so much easier to be able to drop and drag additional images there (not just the t
When building the header for an auction site, it would be so much easier to be able to drop and drag additional images there (not just the top image). I was told that you have to have the additional photos in a web image hosting site to be able to add them to the header. Frustrating additional steps when on the rest of your site things are drop and drag.
5 votes -
different tabs in the control center need to share info with each other
Because we didn't have a test module when we first set up the event, we tested it/practiced by entering fake information. It ended up wasting hours of my time, because I couldn't simply go back and delete the practice entries. I had to hunt down every tab that might have saved info from the original entry and delete each one individually. Crazy! I should have been able to select the entries for deletion as a batch, and that should have included all of the affected tabs. A warning dialog would be an important safety feature, of course.
6 votes -
Allow check-in/check-out without so much typing
We actually bypassed RSA in favor of Google Docs for check-in and check-out so that our helpers could use tablets to see the lists, tap on the name, fill in anything that's missing, and send them on their way. RSA's default check-in/check-out should be from the list of names, and check-out should provide a tab so helpers can access the list of winners/items in addition to the list of bidders/guests. Both lists should lead to the same record, which can be updated/settled on the spot. Obviously, we'd rather keep it all in RSA, but we had over 400 guests at…
6 votes -
Donor Covers Fees When Donating Online
Similar to DonorPerfect, we need an option (some sort of check box) that donors can select to cover fees as part of their donation. We are aware that you can do so when physically checking out guests at the event, but if donors are just providing an online donation or buying a sponsorship, they are not given this option. As a non-profit, we use this feature in DonorPerfect a lot and really need to see it in ReadySetAuction as well.
1 vote
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